Warranty - EGi 10301 Manual De Instrucciones

10301

WARRANTY

EGi warrants its products against any manufacturing defect that could affect itsworking for 36 months from the date of production (indicated on each
product), involving a repair or replacement of defective modules whose fault, if in the opinionof EGi, is due to manufacturing defect.
This warranty does not include the labor cost of replacements' installation.
This warranty doesn't cover in any case damaged or broken pieces such as grilles,trims, accessories.
This warranty applies only to the concept of factory replacement modules producedby EGi, excluding other materials that can be part of the
installation but notprovided by EGi.
Therefore this warranty doesn't cover:
a) The installation and connection of the modules.
b) The consequences of abuse or misuse of the product, including but not limited to:
b.1.) The use of the product for unusual purposes, or failure in following EGi's instructions, for a proper use and maintenance.
b.2.) The installation or use of products not accordingly to the technical or safetyregulations.
c) Damages caused by a wrong installation of the modules or wiring with other thancable features indicated by EGi.
d) Damages caused by the intervention of a person not authorized by EGi.
e) The consequences of mixing with equipment from other manufacturer such asadaptations, modifications, adjustments and/or adjustment
attempts, even if ithas been performed in a technically correct way, if there is no express authorizationfrom EGi.
f) The consequences of accidents, natural disasters or any other cause beyond thecontrol of EGi, including but not limited to lightning,
flooding and public disturbances.
In all these cases excluded from the warranty and as far as the modules are notconsidered as faulty by EGi, the sender shall bear the entire
cost of the repair, andin case of the necessary visit of our technicians, the applicant shall also bear theincurred costs.
Warranty claims.
How to proceed:
1. Send the defective goods to EGi S.A. to the attention of Repairs Department.Please include the necessary documents for the accurate
identificationof the products and problem: cause of failure, date of mounting... All information that you could provide is highly appreciated,
as allows usto give you a quick response. Please also inform our Sales Department.
The transport costs of the warranties delivery will be at the client's expense.
2. Our Sales Department will prepare a Guarantee report stating whether the itemis accepted or rejected. If it is rejected, the report will include
the causes of therejection.
3. Accepted items: EGi will repair the goods and send them back. EGi will not be liablefor any third party or consequent claim or labour charge.
4. Rejected items: Items will be returned in the next delivery, unless the customerasks for its returning urgently. In this case, the transport
will be at the client'scost.
- 14 -