Troubleshooting - Home Decorators SP5787 Manual Del Usuario

Troubleshooting

Problem
There is no power and the logs do not glow. The unit does not have power.
E1 displayed on control panel.
E2 displayed on control panel.
E3 displayed on control panel.
Fan motor continues to blow after unit is
powered off.
Power cord gets warm to the touch.
Possible Cause
The overheat protection device has been
engaged.
The ambient temperature sensor is broken or
not working correctly.
Child lock function is activated.
Normal operation.
Normal operation.
21
Corrective Action
Check that the unit is plugged into a standard
120 volt outlet. Then make sure power is set
to the "ON" position.
Unplug the unit and wait 5-10 minutes to
allow the sensor to reset itself. Plug the unit
back in and turn on the heater. If the problem
persists, call customer service.
Unplug the unit and wait 5-10 minutes to
allow the sensor to reset itself. Plug the unit
back in and turn on the heater. If the problem
persists, call customer service.
To deactivate the Child Lock function, hold
the Power button for 10 seconds.
This is a standard feature; the blower runs
for an additional 20 seconds to ensure heat
will not be trapped inside the unit.
This is normal for a heater appliance as it
requires more current to operate. Check the
connections of the appliance cord and the
outlet. Make sure the plug fits tightly into the
outlet. During use, check the plug and outlet
frequently to determine if it is HOT; if so,
discontinue use of the appliance and consult
with a qualied electrician to check or change
the overheating outlet(s).
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.