Grohe Red Duo 30 083 Instrucciones De Montaje página 9

Service
In order to improve customer service, we recommend
registering the product under www.grohe.com.
Note the Fault/Cause/Remedy table for information on
eliminating problems.
If the problem cannot be rectified, disconnect the mains plug to
shut off the voltage supply. Note down the serial number of the
storage heater on the rear of the device and get in touch with
GROHE Customer Service or contact the GROHE Service
Hotline under TechnicalSupport-HQ@grohe.com.
The GROHE Red boiling water storage heater cannot be
repaired. If servicing is required, the complete storage heater
must be replaced.
In order to ensure correct operation, maintenance must be
performed on all hot-water-bearing parts by GROHE Customer
Service every five years.
Following any service/maintenance work, the boiling water
storage heater must be re-filled, see section Installation.
The date of maintenance must be noted on the
maintenance sticker on the storage heater.
Fault/ Cause/ Remedy
Fault Cause
Water too cold
• Empty storage heater switched on
('On' indicator lamp flashes)
• Heating phase not yet complete
Flow rate too low • Fitting mousseur dirty or defective
• Isolating valve not fully open
• Water supply restricted
Water not boiling • Storage heater not hot enough yet
Outlet valve (D2) • Water pressure too high
dripping continuously
Storage valve losing • Hose connection or internal tank leaking
water
Splashy, irregular • Fitting mousseur dirty or defective
spray
Fitting running • Handle not closing
continuously
Replacement parts
See fold-out page I (* = special accessories).
Care
For directions on the care of this fitting, please refer to the
accompanying Care Instructions.
Disposal
This category of devices does not belong in the
domestic waste, but must be disposed of
separately in accordance with the relevant local
national regulations.
Remedy
- Fill the storage heater, see section Installation
Reset the storage heater by pressing the reset
button (V) located on the rear of the storage heater
using a thin object, see Fig. [10]
- Wait max. 15 minutes
- Replace mousseur, see section Maintenance
- Fully open shut-off valves, isolating valves
- Check supply lines, open isolating valve
- Wait approx. 15 minutes after switching on
- Briefly open outlet valve (D2) a number of times,
see Fig. [4]
- If the problem persists, have a qualified installer fit
a pressure-reducing valve in the supply line
- Switch off the storage heater, disconnect the mains
plug and contact GROHE Customer Service
- Replace mousseur, see section Maintenance
- Close the isolating valves, switch off the storage
heater, disconnect the mains plug and contact
GROHE Customer Service
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