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SALT BRIDGE
Sometimes,
a hard crust or salt "bridge"
forms in the
brine tank.
It is usually caused
by high humidity
or the
wrong kind of salt. When
the salt "bridges,"
an empty
space forms between
the water
and the salt.
Then, salt
will not dissolve in the water
to make brine.
Without
brine, the resin bed is not recharged
and hard water
will result.
If the storage
tank is full of salt, it is difficult
to tell if
you have a salt bridge.
A bridge
may be underneath
loose salt. Take a broom handle, or like tool, and hold
it next to the water
softener.
Measure
the distance
from the floor
to the rim of the water
softener.
Then,
gently
push the broom handle
straight
down into the
salt.
If a hard object
is felt before
the pencil mark is
even with the top, it is most likely a salt bridge.
Gently
push into the bridge
in several places to break it. Do
not use any sharp or pointed
objects
as you may punc-
ture the brine tank.
Do not try to break the salt bridge
by pounding
on the outside of the salt tank.
You may
damage
the tank.
Push tool into
salt bridge_
\\
to break _t
1"-2"
Pencil
Mark
Broom J
Handle
Salt
_.
Salt Bridge
_
w_._
Empty
Space
Water
Level
Figure
40
ALWAYS
MAKE
THESE INITIAL
CHECKS
FIRST
1. Does the time display
show the correct
time of day?
If display
is blank, check power source to the sof-
tener.
If time is flashing,
power was off for a long peri-
od.
The softener
resumes normal
operation
but
regenerations
occur at the wrong time.
If an error code (example:
"Err3")
shows in the dis-
play, go to "Troubleshooting".
2. Are bypass valve(s) fully in service position?
3. Are the inlet and outlet
pipes connected
to the sof-
tener inlet and outlet
respectively?
4. Is the softener's
transformer
plugged
into a "live",
grounded
wall outlet, and the power cable fastened
securely to the controller?
5. Is the valve drain
hose free of kinks and sharp bends,
and not elevated
more than 8 ft. above the floor?
6. Is there salt in the storage
tank?
7. Is the brine tubing
connected?
Brine tubing
connects
to nozzle/venturi
and brine valve assembly.
8. Press the SELECT button twice to display
the hard-
ness setting.
Make
sure it is correct
for the house-
hold's water
supply.
Perform
a hardness test of the
untreated
incoming
water
and compare
with the
hardness setting.
Also test a soft water
sample to
verify
if a problem
exists.
Press the SELECT button
several more times to return to present time display.
Questions?
Call the I<enmore Water
Line 1-800-426-9345
or visit www.kenmorewater.com
21

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