T
ROUBLESHOOTING
H
C
ELP
ODES
Help codes may be displayed to help you better understand what is occurring with the washer.
Code
Symbol
The washer detects that the door is open when
starting a cycle or the door is not locking.
The washer failed to lock the door.
Oversudsing has occurred. If this code
disappears, the suds recovery cycle was
successful.
The washer experienced a power failure.
The washer experienced difficulty draining.
The washer has repeatedly tried to unlock the
door but has been unsuccessful.
Motor not running properly.
The washer has tried to fill.
The washer door must be opened.
For any codes not listed above, call Maytag Services, LLC toll-free at 1-800-688-9900 USA.
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
.
CONT
Meaning
12
Solution
Close the door tightly and restart the cycle.
Close the door tightly and restart the cycle.
Reduce the amount of detergent used for that
specific load.
Restart the cycle. If code is still displayed, check
to make sure power cord is securely plugged in.
Check for a kinked drain hose.
Check for a plugged stand pipe.
Make sure door is tightly closed. Push the OFF
button and then wait two minutes for the door
to unlock.
OR
Unplug the washer for two minutes and plug
back in.
Call for service. See below.
Make sure the water faucets are open all the
way. Check for kinked hoses.
This is a safety feature. The door must be
opened before another cycle is started.