Troubleshooting Table - Kohler K-3398 Manual De Instrucciones

1. Troubleshooting Guide
Troubleshooting Tips
The troubleshooting guide below is meant for general aid only. The
manufacturer has preset all adjustments in this toilet. The only
adjustments that may be required will be part of a replacement
procedure.
Ensure that electrical power is available to the toilet while it is in
use.
Disconnect power to the toilet before servicing.
Perform checks as listed in the troubleshooting table for the
identified symptom.
Any problems not covered in this chart should be referred to
your installer or dealer.
For warranty service, contact your dealer or wholesale distributor.
If you need to locate a Kohler Authorized Service Representative in the
United States, call our Customer Service Department at
1-800-4-KOHLER (1-800-456-4537).
For general information, call one of the following numbers:
In the U.S.A., call 1-800-4-KOHLER (1-800-456-4537)
In Mexico, call 001-877-680-1310
In Canada, call 1-800-694-5590
To make fixing the situation easier for both you and us, be sure to
provide all the pertinent information. This could include a complete
description of the problem, the product name, the model number, the
color or finish, and the date the product was purchased.

Troubleshooting Table

Symptoms
1. Poor flush.
Kohler Co.
Recommended Action
A. If poor flush occurred for heavy waste
while using the short trip button, use the
long trip button.
B. If poor flush occurred soon after the toilet
was previously used, the tank may not
have refilled completely. Check the
position of the water supply shut-off
valve. If required, fully open the valve or
wait longer between flushes.
23 1013091-5-B