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5. Troubleshooting Cont.
5.3 Jamming
• Before beginning the operation of the machine, make sure there are no
foreign objects in any of the mechanisms such as silica bags, spare parts, etc.
• To avoid jamming, ensure that banknotes are placed correctly in the hopper,
as was shown in section 4.2.
• If jamming occurs, turn the machine off prior to proceed to remove the bills.
Carefully remove the jammed banknotes from the machine with a wooden or
rubber stick. Look for any foreign objects such as paper clips, rubber bands,
etc. and remove them if necessary.
• If the Jammed bills become a common event during the unit's functioning, it
means the Thickness Adjustment knob, located at the back of the unit, must
be re-adjusted. Rotating the knob Clockwise or Counterclockwise will vary the
thickness of the bill grabbing system for obtaining a smooth counting as well as
a trouble-free unit's operation.
Clockwise rotating
– Decrease Thickness Gap (Increase bills friction)
Counterclockwise rotating – Increase Thickness Gap (Decrease bills friction)
Increase Thickness Gap
Decrease Thickness Gap
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