TrOUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. CAN I SECUrE My POwErLINE NETwOrK wITHOUT USING ANy SOFTwArE?
Yes. Both DHP-306AV and DHP-W306AV feature a push-button encryption technology to allow
you to protect your network easily. Please refer to the Manual supplied on the CD-ROM for setup
instructions.
2. My NETwOrK SEEMS TO BE PErFOrMING SLOwEr THAN ExPECTED. HOw CAN I
IMPrOVE THIS?
PLEASE ENSUrE THE FOLLOwING FOr BEST NETwOrK PErFOrMANCE:
- Plug the DHP-306AV and DHP-W306AV directly into a wall socket and not into a power strip or
surge protector. Some power strips have surge protectors that may block power line signals.
- If this is not possible, then try plugging the device/s into a different power strip that shared with
fewer devices.
- Check that there are no other interfering appliances plugged into the same power strip. In
particular, avoid mobile phone chargers or hair dryers, as Powerline networks are very sensitive
to electrical interference.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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DHP-W307AV