Warranty; Contact Information - Drive PainAwayPro With Heat Manual De Instrucciones

Drive PainAway Pro TENS with Heat Limited Warranty
Please contact Drive DeVilbiss Healthcare in case of a claim under the warranty. If you
must send in the unit, enclose a copy of your receipt and clearly state the defect. The
following warranty terms apply:
1. The warranty period for the remote and receiver is two years from date of
purchase. In case of a warranty claim, the date of purchase has to be proven by
means of the sales receipt or invoice.
2. Replacement parts under warranty do not extend the warranty period for the
device.
3. The following is excluded under the warranty:
a. All damage due to improper treatment. e.g. non-observance of the user
instruction.
b. All damage which is due to repairs or tampering by the customer or
unauthorized third parties.
c. Damage during transport from the manufacturer to the consumer or during
transport to the service center.
d. The gel electrode pads and USB cable are subject to normal wear and
tear.
4. Liability for direct or indirect consequential losses caused by the unit is excluded
even if the damage to the unit is accepted as a warranty claim.
For more information, please contact the manufacturer.

Contact Information

Drive DeVilbiss Healthcare
99 Seaview Boulevard
Port Washington, NY 11050
Phone: (516) 998-4600
Technical Support: (866) 621-4933
Consumer Customer Service: (866) 694-5085
Dealer and Provider Customer Service: (877) 224-0946
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