9. WARRANTY
DUCASA CLIMA, S.A. (DUCASA)
case of defects in workmanship and materials.
Responsibility for DUCASA limited to delivery of the device, which must be installed in accordance
with existing laws and following the instructions in this manual.
The installation must be performed by authorized personnel who shall be fully responsible for the final
installation and consequent good functioning of the product. There will be no liability by DUCASA in
case that these precautions are not taken. Installations in busy public places are subject to specific
regulations for each zone.
It is essential to perform a functional test of the product before completing the installation with
appropriate masonry finishes (decorative elements of the fireplace, external cladding, pilasters, painted walls,
etc.). DUCASA assumes no responsibility for any damage and consequent repair costs finishes described
above, even if those were caused by the replacement of damaged parts.
DUCASA ensures that all products are manufactured with top quality materials and manufacturing
techniques that guarantee better efficiency.
Even yet, if damaged or defective parts are detected, according to the Warranty Certificate, DUCASA agrees
that the replacement of these parts is carried out free of charge by the Technical Service, distributor
who arranged the sale or reseller of corresponding zone.
CONDITIONS OF WARRANTY
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This warranty covers workmanship and materials for possible repairs, and travel expenses to the user's
home and transportation costs, always in accordance with current regulations
1/2007 of November 16th).
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No person or entity is authorized to make modifications of any kind into this
warranty. No other obligation resulting implied or express warranties, covenants and other obligations,
whether imposed by special or custom or commercial sales will be accepted.
•
This warranty applies only to the purchaser and can not be transferred.
•
Replacement of parts does not extend the warranty.
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No compensation founded on the inefficiency of the apparatus for calculating calorific product performed
poorly during a given period is assumed.
•
DUCASA will not accept any compensation for direct or indirect damages caused by the product or
derived from.
•
This device is not considered a manufacturing defect if you need to adapt, modify or tailored to
meet technical or safety standards operating in other places or countries other than that for which the
device was originally designed and manufactured. Thus, this warranty does not
cover adaptations, modifications or adjustments indicated, or attempts to do so, whether or not duly
given, or damages arising from it.
•
If the fault is not covered by warranty, DUCASA will not bear the costs of repair or other services, such
as travel expenses or costs of intervention that may arise in their charge, including budgeting.
VALIDITY OF WARRANTY
For the warranty to be recognized as valid must verify the following conditions:
•
Hold a delivery note or proof of
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The device is being used as indicated in this manual.
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Implementation by the Service Department properly signed and stamped.
The warranty does not cover damage caused
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Atmospheric agents, chemical, and / or misuse of the product, and / or lack of maintenance and /
or modifications or tampering of the product and / or ineffective and / or inadequacy of the
duct vent, and / or facilities or incorrect assembly, and / or failures in the power supply, and / or poor
maintenance of the stove and / or other causes not deriving from the product.
•
Overheating of the stove due to the combustion of materials that do not match the
type (wood pellet) indicated in this manual.
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Transport the product. Therefore it is recommended to carefully check the goods on
receipt, immediately informing the dealer of any damage, and noting anomalies in the transport letter,
including a copy to the carrier. It has 24 hours to submit the written complaint to your dealer and /
or carrier. Returns will be only accepted if they have been previously accepted in writing
warrants this product for two (2) years from the date of purchase, in the
purchase,
without manipulation in the original data
by:
93
(Real Decreto Legislativo