If the appliance will not be using for a long time, it is recommended that the water will be completely drained, for
this purpose turn open the drainage button (I) of the main unit, and let the water come out. Put the cover back at
the same position.
Problems and Solutions
TYPE
Unit not working at all
Loud noise from the steam
hose while steam amount
is low
Water drop from the steam
head
Water leaking at the
connecting position of
steam hose and main unit
Water leaking on water tank Water tank damaged
Water becomes hot in water
tank
Steam amount is low
Deformed water tank
No steam output while the
indicate light is on
This product complies with European Directive 2012/19/EU on electrical and electronic devices,
known as WEEE (Waste Electrical and Electronic Equipment), provides the legal framework appli-
cable in the European Union for the disposal and reuse of waste electronic and electrical devices. Do
not dispose of this product in the bin, instead going to the electrical and electronic waste collection
centre closest to your home.
POSSIBLE CAUSE
Something wrong with power supply
Plug is not firmly loaded on the socket
The thermal fuse melted
The indicate light is not on
The steam head is too low
Steam head damaged
Steam head is too low
Hardened seal rubber
Loose connection of the steam hose
Blockage in steam hose
Voltage is not proper
Blockage in steam hose
Filled it with hot water
Used the chemical detergents
improperly
The boiler doesn't work
Internal components damaged
SOLUTIONS
Ask the qualified technician to check and
fix
Raise the steam head to higher position
and let the water flow back to boiler
Replace the steam head with a new one
Raise the Steam head to higher position
Replace the seal rubber with new one
Make the steam hose securely and firmly
loaded
Substituir o depósito de água por um
novoReplace the water tank with new one
Delete the blockage
Adopt an power adapter
Delete the blockage
Replace it with new one Use the
chemical detergents properly
Ask the qualified technician to check and
fix
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