1.
With a thin tool, such as a paper clip, press the Reset button on the back of the
gateway for at least five seconds.
2.
Wait about one or two minutes as the gateway restarts.
3.
Please restart your computer so that it will connect to the gateway.
4.
Try to access the gateway's Web address at http://192.168.1.1
If the gateway's Web user interface still does not appear, the gateway may have failed.
Please contact U.S. Robotics Customer Support. See the contact information later in this
document.
If the gateway's Web user interface appears, please continue to Step 3.
Step 3: Can your Wireless MAXg ADSL Gateway connect to the Internet?
If you have a connection between your computer and your gateway, it's likely that the
gateway is not connected to the Internet.
1.
Close your Web browser and run EasyConfigurator.
Windows users:
Press Start, then select Programs and U.S. Robotics EasyConfigurator.
Macintosh and Linux users:
Double-click the EasyConfigurator icon on the desktop.
2.
Click Status at the top of the page, and check the value of the Status field.
Sample image of a gateway connected to the Internet:
Sample image of a gateway not connected to the Internet:
If the status is CONNECTED or CONNECTED TO THE INTERNET but you still cannot
access the Internet, please contact your ISP for assistance.
Otherwise, you need to configure your ADSL connection. Please click Configuration
at the top of the EasyConfigurator window and refer to the instructions earlier in this
document (see Step 4. Configure the Gateway with EasyConfigurator) for how to
configure your ADSL connection.
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