malfunctioning device was bought. Furthermore, Sputnik will not cover ship-
ping costs, travel and hotel expense if the sales point of this offi cial Sputnik
distributor is located in overseas territories of the EU or outside the EU/outside
Switzerland.
In any case, guarantee services of Sputnik are only free of charge if Sputnik has been
contacted in advance and has agreed to the services to be provided.
In a guarantee case, the buyer may require an appropriate reduction of the price or
have the contract rescinded:
■
if the buyer is entitled to neither repair nor replacement, or
■
if Sputnik has not completed the remedy within a reasonable time, or
■
if Sputnik has not completed the remedy without signifi cant inconvenience to the
buyer.
The buyer is not entitled to have the contract rescinded if the lack of conformity is
minor.
Especially in the following cases, this guarantee does not apply and any liability
of Sputnik is excluded:
■
unauthorized technical intrusions, modifi cations or repairs of the devices by
the buyer himself;
■
use of devices for purposes they are not intended for, incorrect or unreason-
able manipulation, incorrect or unreasonable installation, especially if the
installation is made by non-authorized electricians;
■
infl uence of foreign substances/bodies or superior force (lightning strike, over-
voltage, fl oods, etc.);
■
transport damage and other damage which has occurred after the point of time
in which the risk has passed to the buyer, as well as damage caused by incor-
rect packaging by the buyer.
This guarantee is compatible with "Directive 1999/44/EC of the European Parliament
and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods
and associated guarantees". Any legal rights under applicable national legislation
within the personal, objective or geographic scope of this directive are not affected.
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10.2 Prolongation of services
Extended services beyond the scope of this guarantee will be provided by Sputnik
upon request, according to the terms of a separate agreement on the prolongation
of services.
10.3 Limitation of liability and warranty
To the maximum extent legally possible, any further liability of and/or alternative
claims of warranty/guarantee against Sputnik are excluded. For commercial users,
compensatory claims for loss of gain are also excluded.
10.4 Applicable law
Unless explicitly agreed upon otherwise in writing, and as far as not in confl ict with
compulsory law, the material provisions of the UN-Conven-tion on Contracts for the
International Sale of Goods (CISG) apply.
10.5 Place of jurisdiction
Unless explicitly agreed upon otherwise in writing, and as far as not in confl ict with
compulsory law, the exclusive place of jurisdiction for all confl icts with Sputnik based
on contractual, non-contractual and/or other types of claims lies in Biel, Switzer-
land.
en
36