If Problems Occur - Sennheiser HSL 10 Instrucciones De Funcionamiento

If problems occur...

Problem
When pressing the hook
button on the mobile
device or base station, you
do not hear a dial tone in
your headset.
Although your phone is
ringing, you cannot hear
the ring tone in your
headset.
You hear a ring tone in
your headset when
another phone is ringing.
The phone handset slips
off the lifting pad.
You terminate the call on
your headset, but your
phone is not hung up.
8
Possible reason
The lifting height is not
sufficient.
The HSL 10 microphone inlet
does not face the phone
loudspeaker.
HSL 10 does not recognize
the ring tone.
The HSL 10 is not adjusted
to the ring tone of your
phone.
The lateral extension of the
lifting pad is too short.
There is not contact
between the phone handset
and the phone hook button.
Remedial measures
Adjust the lifting height (see page 6).
Re-position the HSL 10 so that the microphone
inlet faces the phone loudspeaker.
Teach the ring tones of your phone to the HSL 10
(see page 6).
Teach the ring tones of your phone to the HSL 10
(see page 6).
Replace the lateral extension of the lifting
8
pad (see page 7).
Affix the foam block to the phone hook
5
button, so that the phone handset pushes
down the phone hook button (see page 7, picture
5). If the foam block is too big for the phone hook
button, cut the foam block smaller.