Troubleshooting Guide - Naxa NHS-2012 Manual De Instrucciones

Troubleshooting Guide

This guide lists common problems and their solutions.
Please refer to this guide before requesting service.
If you need further assistance, please contact Naxa
Technical Support - www.naxa.com/supportcenter/
Symptom Possible Cause
No power. Power adapter not
connected
The unit is in
Standby mode
No sound. No/Low Volume
The connected
device is not in
payback mode
Sound output of
the device weak
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Possible Solution
Connect the adapter
Press STANDBY/
SOURCE on the
unit or press the on
remote control to turn
on the unit.
Raise volume level
by pressing the VOL +
button.
Try pressing the MUTE
button on the remote.
Play the music/movie in
the connected device
Raise volume level of
the connected device
Symptom Possible Cause
Remote The batteries in the
control not remote control are
working exhausted
AUX IN Wrong source is
not working selected
No response Wrong source is
from Blue- selected
tooth source
The unit is
connected with
another Bluetooth
device
The connected
device is De-
activated
Possible Solution
Replace with new
battery
Press the STANDBY/
SOURCE button until
indicator turns violet
(AUX IN)
Press the STANDBY/
SOURCE button until
indicator turns Blue
Disconnect from the
other device and try
again
Activate the connected
device and start the
playback
Naxa Electronics