TROUBLESHOOTING
SetUP aND CoNFIGUratIoN ProBLeMS
1. HOW DO I CONFIGURE MY SharePort Go III ROUTER MANUALLY?
- Connect your PC to the router wirelessly. By default, the settings are:
- Wi-Fi Network Name (SSID): DIR510L
- Password: (leave this blank)
- Open a web browser and enter the address http://dlinkrouter or http://dlinkrouter.local.
- The default Admin Password should be left blank.
- If you have changed the password and can not remember it, you will need to reset the router.
2. HOW DO I RESET MY SHAREPORT GO III ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button for 5 seconds or more.
Note: Resetting the router to factory defaults will erase the current configuration settings. To
reconfigure your settings, log into the router as outlined in question 1, then configure the router.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- For every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document to save this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- Please contact your ISP to make sure the Broadband/3G/4G/Hotspot service has been enabled/
connected by your ISP and that your ISP username and password is correct.
5. WHY CAN'T I REGISTER MY DEVICE WITH mydlink ?
- If you experience issues registering this router with your mydlink account, try performing a hard
reset by using an unfolded paperclip to press and hold the reset button for 5 seconds while the
router is powered on. This may be necessary if you've purchased an open box or resold unit.
DIr-510L
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