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Limited Lifetime Warranty
Technical Assistance or Replacement Parts: Contact your dealer or visit:
www.whispbar.com or call (888) 925-4621 Monday through Friday, 7:00am to 5:00pm, PST
LIMITED LIFETIME WARRANTY
This limited lifetime warranty covers all Whispbar-brand products* and rack components manufactured by
Yakima Products, Inc. (Yakima), and is effective for as long as the original retail purchaser owns the product.
This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any
other person.
Subject to Yakima's inspection of the product, Yakima will remedy defects in materials and/or workmanship
by repairing or replacing, at Yakima's option, the defective product without charge for parts or labor, subject
to the limitations and exclusions described in this warranty. Yakima may elect, at its option, not to repair or
replace a defective product, in which case Yakima will issue to the original retail purchaser, at Yakima's option,
either a refund equal to the purchase price paid for the product, or a credit to be used toward the purchase of
new Whispbar products or rack components.
This warranty does not cover problems caused by normal wear and tear (including, but not limited to,
scratches, dents, tears, or aesthetic oxidation of surfaces, or natural breakdown of colors and materials over
extended time and use), commercial use, accidents, unlawful vehicle operation, or modifications or repairs not
performed or authorized by Yakima.
In addition, this warranty does not cover problems resulting from conditions beyond Yakima's control
including, but not limited to, theft, misuse, overloading, or failure to assemble, mount or use the product in
accordance with Yakima's written instructions or guidelines included with the product or made available to the
original retail purchaser.
If a product is believed to be defective, the original retail purchaser should contact the Whispbar dealer from
whom it purchased the product, who will give the original retail purchaser instructions on how to proceed. If
the original retail purchaser is unable to contact the Whispbar dealer, or the dealer is not able to remedy the
defect, the original retail purchaser should contact Yakima by e-mail at: yakwarranty@yakima.com, or phone
888.925.4621 for shipping instructions.
Upon contacting Yakima directly, a Yakima technician will provide the original retail purchaser with
appropriate instructions for returning the product to Yakima. The original retail purchaser will be responsible
for the cost of mailing the product to Yakima. In order to receive any remedy under this warranty (either from
a Whispbar dealer, or from Yakima directly), proof of purchase in the form of an original purchase invoice or
receipt is strictly required.
LIMITATION OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT, OR THE ISSUANCE OF A REFUND OR CREDIT (AS
DETERMINED BY YAKIMA), IS THE ORIGINAL RETAIL PURCHASER'S EXCLUSIVE REMEDY UNDER THIS
WARRANTY. DAMAGE OR INJURY TO THE ORIGINAL RETAIL PURCHASER, TO HIS OR HER VEHICLE, CARGO,
OR PROPERTY, AND/OR TO ANY OTHER PERSON OR PROPERTY IS NOT COVERED BY THIS WARRANTY. THIS
WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER EXPRESS WARRANTIES, WHETHER ORAL
OR WRITTEN.
YAKIMA'S SOLE LIABILITY IS LIMITED TO THE REMEDY SET FORTH ABOVE. IN NO EVENT WILL YAKIMA BE
LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE
DAMAGES OR FOR ANY OTHER DAMAGES OF ANY KIND OR NATURE (INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS OR LOST SALES). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
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Revision A
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