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Troubleshooting
Q: Why won't my AS313BT power on?
A: Ensure that the unit has been fully charged, by hooking up the provided micro-USB to USB-A
connector to a computer or USB wall power adapter (not included).
Q: Why does it take so long for my device to charge fully?
A: It should not take more than a few hours. The red LED will extinguish after it is fully charged. Note
that the length of time to fully charge depends on the power amperage of your USB charging adapter.
Most computers output 500mA. Some adapters range from as low as 200mA to as high as 2500mA.
Charging time will vary greatly depending on what adapter is used. For best results, purchase an
Impecca USB210 wall adapter.
Q: How come I can't get my music device to play through Bluetooth ®?
A: Follow instructions in the "Getting Started and Bluetooth Pairing" section above. If you cannot pair,
make sure that the blue light is flashing rapidly. If it is steady, you may be in a different mode. Press the
Mode ❶ button briefly until you hear "Bluetooth Mode."
Q: How come my AS313BT won't keep a charge for long anymore? It has worked fine for a long time.
A: All rechargeable batteries eventually get weaker with many charges. You can replace your battery by
ordering a replacement from an online retailer. Search for "BL-5C Extended Li-Ion Battery" and you
should find a compatible replacement for a low cost.
Technical support
For questions not answered in this manual, or for warranty service, please contact Impecca Technical
Support:
By phone: 1-866-954-4440 (9:00 AM to 6:00 PM Eastern Time)
By e-mail:
service@impeccausa.com
Online:
www.impecca.com
©2014 Impecca. Bluetooth is a registered trademark of Bluetooth SIG, Inc.
AS313BT
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