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  • ESPAÑOL, página 66

F - FAq

Symptoms
The intelligent bracket is
showing an error (red light)
when the screen is lit.
The monitor will not switch
on.
No image on screen (black
or blue screen).
The image is blurred.
Background noise when
talking.
When speaking with a
visitor, the monitor sound is
low or distorted.
12
EN
AdditionAl 18cm colour video monitor
Possible causes
This is completely normal.
The adapter is not connected
to the mains/the monitor is not
inserted correctly into the intelligent
bracket.
The intercom panel and the
intelligent bracket are not
connected correctly.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
The intercom panel microphone is
obstructed.
Solutions
The diagnostics run by the
intelligent bracket should be
relied on only when the screen is
disconnected.
Check that all power supply cables
are correctly connected.
Remove the screen of the intelligent
bracket and run diagnostics.
Check the connections.
Check the distance covered by the
cable section with the help of this
operating manual.
Check the distance covered by the
cable section with the help of this
operating manual.
Check the distance covered by the
cable section with the help of this
operating manual.
Check that the intercom panel
microphone is clean (dirtiness,
insects, etc.)

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