Troubleshooting
If the appliance has not been installed or is not used in accordance with the instructions, it may fail to work properly. In that case you will be able to solve the
problem yourself by following the troubleshooting tips below.
If the problem is not mentioned in the list, the appliance may not work properly because it has a defect. In that case we advise you to contact your dealer or a
Philips service centre.
Problem
The appliance does not start.
The fuse cuts off the mains power when the appliance is
switched on or during use.
Poor tanning results.
Possible causes
The plug has not been properly inserted into the wall socket.
The appliance has not been folded out properly.
Perhaps there is a power failure. Check by means of another appliance.
The lamps are still too hot to go on. Let them cool down for 3 minutes first.
The appliance was not sufficiently cooled and the overheating protection switched the
appliance off automatically. Remove the cause of overheating (e.g. remove a towel that is
blocking one or more vents).Wait for 10 minutes and switch the appliance on again (HB828),
or continue the session when the lamps come on again (HB823).
Check the fuse of the circuit to which the tanning appliance is connected.The correct fuse is a
16A standard fuse or a slow-blow automatic fuse.The fuse may also blow because you have
connected too many appliances to the same circuit.
You are using an extension cord that is too long or does not have the correct current rating
(16A). Consult your dealer. Our general advice is not to use an extension cord.
You are not following the tanning schedule suitable for your skin type. Check the table in
'Tanning sessions: how often and how long?'
When the lamps have been used for a long time, the intensity of the UV light emitted will
decrease.This effect only becomes noticeable after several years.You can solve this problem by
selecting a slightly longer tanning time or by replacing the lamps.
The distance between the body and the UV filter is larger than 65 cm.
ENGLISH
9