GPO Westwood Manual Del Usuario página 10

Troubleshooting
Why is there no power to my unit?
• Revisit the instructions and check that you have connected the
power cable correctly and that the cables are inserted into the
correct places.
• Make sure you have rotated the power dial clockwise until you
have heard a "click".
• If you are still experiencing problems, contact ProTelX directly on
0845 521 4095. All power cables are protected by a 12 month
warranty, so you will be supplied with a new one free of charge.
Why is my speaker buzzing?
• If your speaker is buzzing when you have a device or record
player connected to it, there could be a problem with the
connection. Check that all your cables are connected properly
and that they are where they should be connected to. Please be
aware that when the speaker is connected to power, it is normal
for it to emit a very quiet humming/buzzing sound.
• If you are still experiencing a buzzing sound, there is a chance that
the speaker has become damaged. If you are still experiencing
problems, contact ProTelX directly on 0845 521 4095.
Why can't I connect through Bluetooth?
• Revisit the instructions and check that your Bluetooth settings are
correct and that you have not missed a step.
• If you are about to receive a phone call, or your phone is ringing,
your music will cut out until the call has ended.
• The advised range for your GPO Westwood speaker is
approximately 10metres. To ensure the best sound quality, please
place your musical device close to your speaker.
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