Novastar Troubleshooting Guide
7.
Select the firmware file by browsing to the folder or by reading from one good panel connected, which can then
be sent to another panel.
8.
Ensure that the appropriate component is selected to ensure that the firmware is properly selected. This is
automatic, and if you select a sender (VIP Drive 43 Nova/VD43, Vivid Drive 23N) firmware, the sender check
box will automatically be checked. If you select a receiver card MCU firmware, the box will be automatically
checked.
9.
Press the Refresh button to detect connected devices.
10. Select the hardware window to show the desired device (sender/receiver, etc.).
Note: Newer versions of the software may include all items on one page, without separating senders from receivers.
11. When ready, press the update button.
Good Practices
(Senders) Confirm that all senders being used in a single wall/setup are running the same firmware. This is required for
them to be synchronized and prevent tearing on screen.
(Panels) Check that all connected video panels of the same type (F3, F4IP, Vivid) have the same firmware version in
order for them to display the same color among the same batch. Scanning the panels to ensure all firmware versions are
the same will prevent problems.
Panel Control Card Configuration Files
The panel control card, also known as the receiver card, is compatible with several different models of video panels.
Compatibility can be modified by changing the configuration files (the rcgf or the newer rcfgx files).
•
Software Required: NovaLCT-Mars, SmartLCT
•
Platform Supported: PC, Mac
•
Configuration File Storage Location:
RCFG/RCFGX Files
RCFG is the older version of the newer RCFGX file. If you open an existing RCFG file in Nova LCT-Mars V4.9 or newer
and resave it, you can convert/upgrade it to the newer format of RCFGX. The newer version is required to work in the
SmartLCT software.
Revision 1
CHAUVET VIDEO PRODUCTS
Read from another connected sender/receiver
Failure to confirm this can result in damaged components!
www.chauvetvideo.com
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