Troubleshooting
Problem
Motor does not run
Motor power drops
Motor performance drops
Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the
Snow Joe
+ Sun Joe
customer service center at 1-866-SNOWJOE (1-866-766-9563).
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Optional Accessories
m
WARNING!
ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe
whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
Accessories
1
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
Remedy
• Unplug the unit from the power source and check that the blade hub is able
to rotate freely.
• Check mains and extension cord.
• Clean discharge channel/housing.
• Start hover grass cutter on short grass or in a previously mowed area and tilt
back.
• Check that you are using a suitable extension cord of proper gauge and
length (see Extension Cord Chart pg. 2).
• Power source (e.g. generator) has too low voltage.
• Replace the cutting blades (contact an authorized Snow Joe
service center).
+ Sun Joe
replacement parts and accessories. NEVER use
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Item
12 Pack Replacement Blades
12
+ Sun Joe
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+ Sun Joe
if you are unsure
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Model
MJ-HVR12E-SBLD
+ Sun Joe
to provide notice of such
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+ Sun Joe
customer
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