Q: Why does the Link LED not light up properly?
A1: There might be a problem with the network cable. To confi rm
that the cables are working, PING the address of a know device
on the network. If the cabling is OK and your network is
reachable, you should receive a reply similar to the following
(...bytes = 32 time = 2 ms).
A2: The network device utilized by the Internet Camera is not
functioning properly such as hubs or switches. Confi rm the
power for the devices are well connected and functioning.
Under infrastructure mode make sure the SSID on the
PC/Notebook and the Internet Camera must match with the
access point's SSID.
Q: Why does the Internet Camera work locally but not
externally?
A1: Might be caused from the fi rewall protection. Need to check
the Internet fi rewall with your system administrator.
A2: The default router setting might be a possible reason. Need
to double check if the confi guration of the default router settings
is required.
Q: Why does a series of broad vertical white line appears
through out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the Internet
Camera into a more shaded area immediately as this will
damage the CMOS sensor.
Q: There is bad focus on the Internet Camera, what should
be done?
A1: The focus might not be correctly adjusted for the line of
sight. You need to adjust the Internet Camera focus manually as
described in Adjust Internet Camera Focus.
A2: There is no adaptor fi tted with your C-type lens. If you have
previously changed the supplied CS-type lens, you may have
unintentionally installed a C-type lens without fi tting the adaptor
fi rst.
ENGLISH-61