TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of time spent
communicating with customer service. Try the suggestions below to see if the
problem you're facing has a simple solution. If not, feel free to contact
customer service at support@newair.com
Problem
The fridge isn't
working.
The fridge isn't cold
enough.
The fridge compressor
turns itself on and off
frequently.
The fridge is vibrating
or shaking a lot during
operation.
www.newair.com
Possible Causes
It isn't connected to a
power supply.
The circuit breaker is
tripped, or a fuse has
been blown.
The temperature is not
set correctly.
The ambient
temperature could
require a lower
temperature setting.
The door is being
opened too often.
The door was not closed
completely.
The door is not sealed.
A large amount of items
have just been placed in
the fridge.
The door is being
opened too often.
The door was not closed
completely.
The fridge is not
properly leveled.
Solution
Plug in the fridge.
Turn the circuit breaker
back on, or replace the
fuse.
Check the set
temperature.
Set to a lower
temperature.
Do not open the door
more often than
necessary.
Close door properly.
Check the door seal and
clean or replace if it does
not provide a proper
seal.
Let the fridge run for a
while to see if it reaches
the set temperature.
Do not open the door
more often than
necessary.
Close door properly.
Level the fridge with the
adjustable feet.
EN
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