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Problem/Fault
ENG
Lack of water supply
Water running constantly
Low flow rate
Water temperature cannot be
adjusted
Dropping Tap
Limescale
Too high minimum flow rate
Failure to provide either hot or
cold water only
When we lightly touch the
keys, the faucet does not work.
We select a program where
temperature is fixed at 38
degrees, but water comes out
cold.
28
Possible Cause
Supply valves closed
Clogged filters on supply valves
Twisted/ Kinked Supply
hoses
Clogged filter gaskets on the
Control Unit
Power supply faulty
Faulty socket
Faulty power pack
Faulty control unit
Faulty/Damaged connecting cable/connector bet-
ween keyboard and control unit
Faulty/Damaged keyboard
Faulty control unit
Low supply pressure
Filters of supply valves are not enough open
Clogged filters
Twisted/ Kinked Supply hoses
Clogged filter gaskets on the Control Unit
Set ECO WATER function at 30-60%
Water supply failure
Too low temperature difference between hot and
cold water supply
Filters of supply valves are not enough open
Clogged filters on supply valves
Twisted/ Kinked Supply hoses
Clogged filter gaskets on the Control Unit
Faulty control unit
Set ECO ENERGY function at 30-60%
Faulty control unit
Water contains high level of limescale
Faulty control unit
Faulty control unit
The keyboard works with a strong touch, in order
to avoid any functioning's issue if we have wet
hands or if some drops of water are on the
keyboard.
In order to get the selected temperature, the boiler
has to start up. Furthurmore, the distance between
the faucet and the boiler will impact the reaction
time.
Remedy
Open the supply valves
Clean the filters
Connect hoses correctly
Clean the filters
Check the power supplier
Change the socket
Replace the power pack
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/ replace the control unit
Check connection and if problem persists please
contact the customer service
Remove and replace the power supply, if problem
persists please contact the customer service/repla-
ce the keyboard
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/replace the control unit
Check supply pipes
Open the filters further
Clean filters
Connect hoses correctly
Clean the filters
Restore ECO WATER function at 100%
Check water supply/check the boiler
Check water supply/check the boiler
Open the filters further
Clean the filters
Connect hoses correctly
Clean the filters
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/replace the control unit
Restore ECO ENERGY function at 100%
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/replace the control unit
Clean and dry the tap after use
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/replace the control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer ser-
vice/replace the control unit
Lightly press the keys.
Let water run out for a few seconds, in order to let
hot water comes out from the faucet.
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