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FREQUENTLY ASKED QUESTIONS
Q
Where is my serial number?
Q
Why is my unit putting out
very little mist?
Q
Why is the power button
flashing red?
Q
Why is there white dust around
my humidifier?
Q
Why isn't the mist hot?
Q
What temperatures do the
warm and cool mist settings
reach?
Q
Can I order replacement
parts?
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
phone 800.547.3888
A
Your serial number is on the sticker on the bottom of
_ _ _ _ _ _ _ _ _ _
your unit. You can write it here for future reference:
A
•
Check that your MESA is on a level surface.
•
Make sure your humidifier is full of water.
•
Make sure your oscillator is clean.
A
Your MESA will stop running and the power button
flashes red when it is out of water.
A
The white dust is a result of minerals naturally found in
your water. It can be cleaned easily with a dry cloth.
•
Make sure you are not using a water softener in
your MESA.
•
Install a new demineralization cartridge.
A
The MESA is a warm mist humidifier, not a steam
humidifier, so the mist will be warm but not hot.
A
The cool mist setting is 66.2 degrees and the warm
mist setting is 76.8 degrees. Household temperatures
can sometimes affect this.
A
Yes! Your MESA's parts and their part numbers are
listed on page 2.
envelope info@essickair.com
comment aircareproducts.com
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