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Troubleshooting

● If you encounter a problem with the appliance as the below table states, first try the suggested solutions. If problems
persist, please call the service or the dealer.
● Don't repair the appliance by yourself, Repairs must be performed by a certified service technician.
Problem
1.
Hot water takes longer
2. Higher Elevation
to reach temperature
3. Incoming water temperature is
Low hot water flow at
Lime scale occurs due to
the faucet
precipitation of "hard " water.
Gas supply is turned off or
interrupted.
Gas tank is empty.
The appliance is switched off.
No hot water at the tap
Fresh water supply is turned off.
Power supply to the appliance is
switched off.
Defect in the appliance.
Gas flow to the appliance is too low
(gas inlet pressure 11in. wc.)
Volume flow of hot water is too high
Hot water temperature
and/or the temperature of cold water
too low.
reaching the appliance is too low.
Too much lime scale in the appliance. Decalcify your water heater. See "Cleaning and Maintenance" section.
Cold water mixing into Hot water side
Water pressure in water system too
high.
Water escaping at
pressure safety valve.
Lime or dirt under the pressure relief
valve seat.
Water leaking at the
Lime or dirt under the O-ring seats.
water inlet filter.
Power supply to the appliance is
Power status LED is off
switched off.
although an operating
mode was selected.
Blown fuse.
Water heater stops
Unit is overheating, and pressure
working often and water
is found on the drainage
relief valve discharged periodically.
tray.
Potential cause
Cold water mixing into hot water
side
abnormally low incoming water
1.
Check all valves, inside and outside, to ensure they are closed, check shower head
valve to make sure it is not partially closed.
2. This is normal due to lesser oxygen levels - Contact Furrion.
3. See "Water Control Valve" for adjustment.
Decalcify your water heater. See "Cleaning and Maintenance" section.
Check and/or turn on gas supply.
Refill/replace the gas tank.
Switch on the appliance according to instructions ("Operating procedures" on page 11).
Open the fresh water supply.
Switch on power supply to the appliance.
Refer to error codes list on page 15.
Consult vehicle documentation to determine if gas supply is capable of providing
the necessary volume of gas for the appliance.
Contact a service technician to verify a suitable gas installation.
Turn down hot water at the tap or in the shower in order to reduce volume flow. Or
mix more cold water in faucet.
Potentially retrofit a volume flow throttle into the water system. This must be
performed only by a certified service technician.
Check all valves, inside and outside, to ensure they are closed. Check shower head
valve to make sure it is not partially closed.
Adjust the water pump pressure to a maximum of 65PSI.
If the water system is connected to a central water supply higher than 65PSI (rural
or urban connection), a water pressure reducer must be used.
Install a water pressure regulator at the fresh water supply.
Allow the appliance to cool then slowly operate the relief valve by rotating its valve
handle(knob), Fig.36) to flush the water system and attempt to force dirt or foreign
matter out of the pressure relief valve seat.
Replace pressure relief valve. This must be performed only by a certified service
technician.
Clean the O-rings and their corresponding sealing surfaces with clean water.
Switch on power supply to the appliance.
Switch the standard 125V/10A fuse. Contact Furrion for service.
Contact Furrion.
Solution
16

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