EN
Technical
Cause
Problems
No vapor is being
There is not enough wa-
released or there's an
ter in the tank.
unusual vapor cloud.
The absorbing cotton
piece has not absorbed
enough water.
The membrane is dirty.
The lid is not placed
correctly. The inferior
air-suction area is dirty.
There is water leaking
The lid is not placed
from the humidifier.
correctly.
Room temperature is
low, or humidity is high.
WARRANTY STATEMENT
All electrical and electronic products commercialized by Prozis via
www.prozis.com are covered by the warranty applicable to the purcha-
se and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty
for final consumers.
This warranty is valid exclusively for consumers who purchase the pro-
duct for non-professional purposes.
Solution
Add water to the tank.
Follow the operating instructions
and keep the cotton piece soaked
in water for as long as necessary.
Use a cotton swab to remove the
dirt so that the vapors can be re-
leased normally.
Place the lid correctly. If there is
too much dust in the air, the va-
por cloud may be affected. Please
proceed to cleaning the device.
Place the lid correctly so that the
vapor can be released normally.
Under these conditions the vapor
condenses and forms droplets.
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WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and pro-
duction defects for a 2-year period, counting from the date of initial
purchase by a consumer and respective delivery, or for longer if legally
established by the applicable national law.
In the event that repair is required, this 2-year period is suspended du-
ring repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the
product's consumable components, such as batteries, is not covered
by this warranty unless the malfunction is caused by faulty design, ma-
terials or production.
HOW TO CLAIM
If the need arises to exercise the rights conceded to you through this
warranty, please contact Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided ins-
tructions or recommendations. Contact and technical assistance infor-
mation is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of
purchase is presented by the original customer. This proof of purchase
may be the original invoice or receipt, as long as it includes information
regarding the date of purchase and the product's model name.
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EN