After-Sales Service And Application Service - Bosch 01871549 Manual Original

OBJ_BUCH-2626-002.book Page 6 Thursday, November 17, 2016 4:22 PM
6 | English
Troubleshooting
Problem Possible Cause
Machine fails to operate Adapter not inserted properly
Battery defective
Battery too hot/cold
Machine functions Product used with non recommended tool
intermittently
Cord damaged
Battery too hot/cold
If you are unable to resolve the problem using the Troubleshooting guide then please contact your dealer in the first instance.
After-sales Service and Application
Service
www.bosch-professional.com
In all correspondence and spare parts order, please always in-
clude the 10-digit article number given on the type plate of
the machine.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
1 609 92A 3NV | (17.11.16)
Corrective Action
Properly insert adapter into tool until the lock-
ing mechanism clicks
Replace battery
Allow to cool/warm
Ensure only recommended tool is used
Replace the battery belt, the cord is not service-
able
Allow to cool/warm
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Power Tools