SOFTWARE CONFIGURATION
Download postal software at www.endicia.com/
dymostamps.
FOR UNITED STATES
Print postage for popular domestic mail classes
including First-Class Mail (1-13 oz.), Postcards, Priority
Mail Flat Rate and Priority Mail Express Flat Rate.
OPERATING ISSUE
No display.
LO is displayed.
Negative number is displayed.
00000 is displayed.
Display reads 0.0 with an item on
the platform.
If the problem persists, or if the troubleshooting section does not resolve or describe your problem, contact Uline
Customer Service at 1-800-295-5510.
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CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
PAGE 3 OF 9
OPERATION CONTINUED
FOR INTERNATIONAL
Purchase and print postage for 1 oz. First-Class Mail
International mailing. Pre-filled customs forms are not
included with DYMO Stamps® service.
TROUBLESHOOTING
CAUSES
Scale is not plugged in.
Batteries are low.
A tare value is displayed as a negative
number when the items are removed
from the scale.
The item on the scale exceeds the
maximum capacity of the scale.
The TARE/ZERO button
was pressed
while an item was on the scale.
Power to the scale was disconnected
or turned off and then on again with an
item still on the scale.
1-800-295-5510
uline.com
RECOMMENDATIONS
Ensure the scale is plugged in
or replace the batteries.
Replace the batteries.
Press the TARE button
to reset the
scale to zero.
Remove the item immediately to
prevent damage to the scale.
In both of these cases, remove the
item from the platform and press the
TARE button
to return the display
to 0.0.
0317 IH-3677