If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
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•
Power
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•
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•
DSL
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•
•
•
•
•
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Ethernet
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•
•
16
Make sure the power adapter is plugged into the DSL Modem properly.
Try a known good wall outlet.
If a power strip is used, make sure it is switched on.
Make sure that any telephone has a microfilter installed.
Make sure that you are using the correct cable. The DSL cable is the thinner standard
telephone cable and labeled "Data Cable."
Make sure the DSL cable is plugged into the correct wall jack.
Make sure the DSL cable is plugged into the DSL port on the DSL Modem.
Make sure the DSL line has been activated at the central office DSLAM.
Make sure the DSL Modem is not plugged into a micro filter.
Make sure the you are using the yellow Ethernet cable, not the DSL cable. The Ethernet
cable is thicker than the standard telephone cable.
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL
Modem.
Make sure you have Ethernet drivers installed on the PC.
Make sure the PC's TCP/IP Properties for the Ethernet Network Control Panel is set to
obtain an IP address via DHCP.
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
Make sure the PC is configured to access the Internet over a LAN.
Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being
used to connect to the DSL Modem.
Possible problems