SYMPTOM
The tower speaker
will not turn on
Cannot pair
successfully
The volume is low
Cannot play properly,
the music plays
intermittently
The sound is
distorted
TROUBLESHOOTING GUIDE
SOLUTION
- Make sure AC power plug is connected to the wall
socket outlet properly and it has power.
- If this does not help, leave the unit unplugged
before seeking advice from a qualified person.
- Check whether the speaker is in search mode.
- Check whether there are other Bluetooth
around your Bluetooth
avoid any disturbance. Attempt to pair again.
- You can click "Forget this device" and then repair
it again if required. Search for "K8050" on the
®
Bluetooth
device and pair it again.
Make sure the volume has been turned to a medium
to high level on the audio device.
Check whether the distance between the speaker
and your Bluetooth
distance (10m), or whether there are some obstacles
blocking the communication between the speaker
and the Bluetooth
®
Bluetooth
device to get the best reception.
Check the volume setting on both the speaker and
your Bluetooth
suitable level.
®
device. Turn them off to
®
device is out of its working
®
device. Move the speaker or the
®
device and adjust the volume to a
®
receivers