EN
10. Malfunction due to use that does not comply with the technical or
security norms in force, or with user manual instructions.
The services provided by Prozis in order to repair or fix any fault or
malfunction resulting from the verification of any of the aforementioned
excluded situations will be subject to payment of labor, transport and
component costs.
The customer shall bear all risks of loss and damage to the product
during transportation to Prozis. This warranty will be void if the returned
product arrives with labels or stickers that have been removed,
damaged, tampered with or modified in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to
usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer
service via the communication channels provided on the Prozis website,
and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all
accessories and documentation, to the following address:
PROZIS
Rua do Cais, nº 198
4830-345 Póvoa do Lanhoso
Braga - Portugal
CONTACTS
Prozis is always available for additional clarification through their
customer service communication channel at www.prozis.com/support.
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