Swann Advanced Serie Manual De Instrucciones página 6

Troubleshooting
Problem: At night, all I see is white.
Solution: The camera is most likely looking through a window. At night, the infrared light the
camera uses to see in the dark can 'bounce back' off a reflective surface (such as glass, water,
spider webs, some ceramics and so on) and effectively blind the camera. If you want to see
outside, mount the camera outside - we made it weather resistant for a reason!
Problem: I see only a blank screen where my image should be.
Solution: Check the wiring to the camera, and ensure the camera is being supplied power
from the included power adapter. Try using a different video lead, or connecting the camera
to a different television or monitor. Be sure there are no devices interrupting your signal, such
as a DVR or VCR that isn't outputting the signal correctly.
Problem: I can't see anything at night.
Solution: The maximum range of the night vision is just that, the maximum range. If there's
nothing in this range, you won't see anything. Also, some dark objects (like the proverbial
black cat) may not reflect enough light to be seen except as a silhouette if the background
is brighter. Some objects which can easily be seen in visible light don't reflect much infrared
light.
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Problem: I'm having trouble aiming the camera.
Solution: The stand on the camera is deceptively adaptable. At first glance it may appear to
limit how many options you have when mounting and aiming the camera, but this is simply
untrue. The camera stand is almost infinitely adaptable – it's like the Rubik's Cube of CCTV
camera stands!
You've got three points of articulation. The most obvious is the thumb screw-secured elbow
joint in the centre of the stand (1). This one is pretty obvious and straight forward – loosen the
screw, adjust to the position you want, and then tighten the screw again to secure in place.
The second point of articulation (2) is the radial joint where the neck of the stand attaches to
the base. To adjust this joint, loosen the locking ring by rotating counter-clockwise. Rotate the
camera and stand to the position you want then tighten the locking ring. By using articulation
points 1 and 2, you can aim the camera in virtually any direction.
Point 3, located where the camera attaches to the stand, is held in place by one locking screw.
Like point 2, it is a radial joint, allowing you to rotate the camera so that no matter how points
1 and 2 are configured, the camera can still face upright. Simply loosen the screw, rotate the
camera to the upright position (so that up in your pictures is actually up) then tighten the
screw to lock into place.
Of course, there will always be some outlying cases where the camera and stand simply won't
fit where you want to mount them. Maybe you have a hanging awning, or a drain pipe in an
inconvenient spot. In these cases, we suggest obtaining a mounting bracket, which should be
available from any good hardware store.
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