Confirming Items Before Reporting Defect
Symptom
There is a weird
smell from the air
outlet.
The sensor display
panel is not working
properly.
26
Confirmation
Are you using the product where there is smoke or odor?
●
Are you using the product where there is a food smell?
●
Did you completely dry the washable HEPA filter?
●
Is the sensor working properly?
●
Procedures
The air cleaning function can deteriorate in locations where
●
there is a lot of smoke or odor. Ventilate the space and then
use the air cleaner.
For the food smell, it can be penetrated to the filter. Ventilate
●
the space and then use the air cleaner.
If you use the washable filter without completely drying it, it
●
can generate a weird smell. Therefore dry the filter
completely before using it again.
LG Air Cleaner odor sensor is the sensor to detect the
●
contaminated gas and sometimes may not react to the food
smell (Korean food such as Kimchi, soybean paste,
Chunggukjang etc.). But the smell will be deodorized by the
deodorizer filter.
Air Purifier