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period, we will happily repair it for a reasonable
charge.
Who do I contact?
old and subject to a warranty claim please fi le one
through the support section of the Mountain Buggy
website: www.mountainbuggy.com/support. If you are
unsure if the product is subject to a warranty claim,
or it is outside the one year warranty period, please
consult our web support (www.mountainbuggy.
com/support) from where you can access a local
customer care team. You will need to provide proof of
purchase. They will inform you of the next step.
Please register your product purchase by visiting:
www.mountainbuggy.com/registration
Who is covered?
product from an authorised dealer. Proof of purchase
is required.
What is covered?
are deemed faulty by Mountain Buggy, providing
the product has at all times been used in normal
conditions, used in accordance with the instructions
& been properly maintained.
If your product is less than a year
The original purchaser buying
Workmanship or materials that
What is not covered?
Second hand product; modifi ed
product; poorly maintained product; normal wear,
fading & fabric cuts; improper use or care: (by way
of example) abnormal use; not following instructions;
excessive load; transport damage i.e. airline or freight
damage.
Customer costs within warranty
responsible for any inwards freight charge to return
product to a Mountain Buggy representative for
warranty & or service.
Customer costs outside warranty
purchase is not provided or product is outside of the
one year warranty period, Mountain Buggy reserves
the right to charge a service fee and/or charge for
parts replaced/repaired. A return freight charge may
apply.
Exclusions
Any consequential loss or damage to any
person or property directly or indirectly as a result of
using a Mountain Buggy product.
WORLDWIDE COVERAGE:
If you fi le a warranty claim
outside of the country of purchase we reserve the
right to charge freight and/or service fees.
* Consumers may have extra rights in some countries or states.
The customer is
Where proof of
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