Troubleshooting - LG 50PH4700 El Manual Del Propietario

TROUBLESHOOTING

Problem
Cannot control the TV with
the remote control.
No image display and no
sound is produced.
The TV turns off suddenly.
When connecting to the
PC, 'No Signal' or 'invalid
Format' is displayed.
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit
TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed (
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the Auto sleep feature is activated in the Time settings.
y
if there is no signal while the TV is on, the TV will turn off automatically after
y
15 minutes of inactivity.
Turn the TV off/on.
y
Reconnect the HDmi cable.
y
Restart the PC with the TV on.
y
Solution
www.lg.com
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