Troubleshooting - Walker W425 El Manual Del Propietario

The Unit Will Not Operate/No Dial Tone
• Verify the TALK Button is lit.
• Verify the AC adapter is securely
plugged into the AC power outlet
and the telephone.
• Verify the telephone line cord is
securely plugged into the wall
jack and the telephone.
• Make sure the base antenna is in
an upright position.
• Make sure the handset battery is
fully charged.
• Verify the telephone is in the
correct dialing mode, tone (touch)
or pulse (rotary).
• Make sure you are in the usable
range of the base station.
• Reset the security code by placing
the handset in the base for 5-10
seconds.
The Phone Does Not Ring When You
Receive a Call
• Make sure the RINGER switch on
the handset and base are set to
ON.
• Verify the AC adapter is securely
plugged into the base and the
telephone.
• Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
20

Troubleshooting

Noise, Static, Interference or Other Calls
Heard while Using the Handset
Phone Will Not Hold Charge
• Make sure you are in the usable
range of the base station.
• You may have too many extensions
on your line. Try unplugging a few
devices.
• Try changing channels.
• Make sure the base antenna is in
an upright position.
• Make sure you are in the usable
range of the base station.
• Make sure the handset battery is
fully charged.
• Try relocating the base unit to
another location.
• Make sure the AC adapter is not
plugged into the wall outlet with
other appliances.
• Make sure the charging contacts
on the handset and base are free
of dust and dirt.
• Clean the contacts with a soft cloth.
• Make sure CHARGE LED on the base
is lit when handset is in the cradle.
If necessary, replace the handset
battery. (See Handset Battery Charging)