Symptoms
Food does not broil
properly
Oven temperature too
hot or too cold
Oven will not self
clean
Crackling or popping
sound
Excessive smoking
during a Self Clean
cycle
Oven door does not
open after a Self
Clean cycle
Oven not clean after a
Self Clean cycle
Door locked icon
shows in the display
when you want to
cook
Burning or oily odor
emitting from the vent
• Oven controls improperly set.
− See the Broil Section.
• Improper rack position being used.
− See the Broiling Guide.
• Cookware not suited for broiling.
− Use the broiling pan and grid that came with your oven.
• Aluminum foil has been used on the broiling pan, grid has not been fitted
properly, or slits are not on correct side.
− See the Using the Oven Section.
• In some areas the power (voltage) may be low.
− Preheat the broil element for 10 minutes.
− See the Broiling Guide.
• Oven Sensor needs to be adjusted.
− See Temperature Adjustment in the Changing Oven Settings section.
• The oven temperature is too high to set a Self Clean operation.
− Allow the oven to cool and reset the controls.
• Oven controls improperly set.
− See the Self Clean section.
• A Self Clean cycle cannot be started if oven door is open.
• This is the sound of the metal heating and cooling during both the cooking and
cleaning functions.
− This is normal.
• Excessive soil.
− Set both Oven Mode knobs to the OFF position or press the STOP button.
Open the windows to rid the room of smoke. Wait until the Self Clean mode is
cancelled. Wipe up the excess soil and restart the Self Clean cycle.
• Oven is too hot.
− Allow the oven to cool below locking temperature.
• Oven controls not properly set.
− See the Self Clean section.
• Oven was heavily soiled.
− Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens
may need to self-clean again or for a longer period of time.
• The oven door is locked because the temperature inside the oven has not
dropped below the locking temperature.
− Press the STOP button. Allow the oven to cool.
• This is normal in a new oven and will disappear in time.
− To speed the process, set a Self Clean cycle for a minimum of 3 hours. See
the Self Clean section.
Possible Causes / Solutions
TROUBLESHOOTING
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