TROUBLESHOOTING
Problem
Pool vacuum does not capture
debris
Debris escapes from the filter
Telescopic pole connector
cannot be secured in assembly
Pool vacuum cannot be
charged / recharged
Pool vacuum does not move
smoothly
If soft copy of this instruction manual is required, please contact our customer service by email:
info@aquaez.com
Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Filter cage is full
Suction nozzle flap is
broken
Filter cage is damaged.
Outlet valve comes off.
Side pin on pole
connector is broken
Battery is damaged
Contact pins of the
charger base and unit
are not connected.
External adaptor
damaged
Wheel is jammed
Solution
Charge the battery again.
Power off the pool vacuum and visually check the gap
in the middle of the pool vacuum to see if the impeller
is jammed by large debris. If possible, use a small tool
to remove the debris carefully. If necessary, contact
your dealer for further instructions.
WARNING!
Make sure the pool vacuum is
powered off when the unit is being serviced.
Contact your dealer for impeller replacement.
Clean the filter cage.
Suction nozzle flap works like a door to prevent debris
from escaping from the filter. Contact dealer for
replacement part and instructions.
Replace with a new filter cage.
Without the outlet valve, the pool vacuum might
capture debris through this opening. Contact dealer for
a valve replacement.
Replace with a new pole connector.
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum
and replace the battery by yourself. This could result in
severe or fatal injury and the warranty will be voided
as a result.
Make sure that the charger base is assembled on the
unit properly and the contact pins are connected.
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor
will result in damaging the pool vacuum / battery and
voiding the warranty as a result.
Clean out the debris from the wheel.
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