• Following the removal of a jammed nail/staple, always carefully
test the tool function fully before proceeding with any work. If
nails/staples become jammed in the nosepiece frequently, have the
tool serviced by a Tacwise engineer.
Maintenance
Your Tacwise Power Tool has been designed to operate over a long
period of time with a minimum of maintenance. Continuous satisfactory
operating depends upon proper tool care and regular cleaning.
Cleaning
• Unplug the tool before cleaning the housing with a soft cloth.
• Keep the ventilation slots clear and regularly clean.
Lubrication
This tool requires no lubrication. Do not lubricate the tool, as it will
damage the internal parts.
Product Advice & Technical Support
What to do if you have a problem with your Tacwise power tool?
Email service@tacwise.com.
Nails/staples jam in tool
• Use genuine Tacwise fasteners of the type specified for the tool.
• Choose the appropriate material or fastener length.
• Clean/clear the nosepiece.
• Clean the magazine.
Tool does not drive nails/staples
• Load fasteners into the magazine.
• Use genuine Tacwise fasteners of the type specified for the tool.
• Clean/clear the nosepiece.
• Clean the magazine.
Tool does not drive the nail/staple fully
• Choose the appropriate material or fastener length.
• The material may be too hard to fully drive longer length
nails/staples.
Tacwise Recycling Service
environment.
Unwanted Tools
Recycle unwanted materials instead of disposing them as waste. All
tools and packaging should be sorted, taken to the local recycling
centre and disposed of in an environmentally safe way. Alternatively,
please email service@tacwise.com for details on how to dispose of
your Tacwise power tool free of charge in an environmentally friendly
manner.
Guarantee
All Tacwise power tools are carefully checked, tested and are subject
to the stringent controls of Quality Assurance. Tacwise therefore offers
the following guarantee for Tacwise power tools. Your warranty claim
based on your sales contract with the retailer, including your statutory
rights, shall not be affected by this guarantee.
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- serving the customer and the
One-Month Guarantee
If you are not completely satisfied with the performance of your
Tacwise power tool or it is faulty or damaged on purchase then we
will exchange the product or issue a full refund within 28 days of
purchase. Proof of purchase must be produced with an original
receipt and the tool must be returned complete as purchased to the
point of purchase. This does not affect your statutory rights.
One-Year Free Servicing
If your Tacwise power tool requires maintenance or servicing in the
12 months following purchase, it will be undertaken free of charge by
a Tacwise Service Engineer. Proof of purchase must be produced with
an original receipt. This includes labour and spare parts for the tool.
However in some cases the most economical option will likely be a
replacement service exchange unit supplied by Tacwise. Accessories
such as batteries, fasteners, etc are excluded.
One-Year Standard Warranty
Should your Tacwise power tool become defective due to faulty
materials or workmanship within 12 months from the date of
purchase, we guarantee to replace all defective parts free of charge
or at our discretion, replace the tool free of charge. This warranty
does not cover:
• Tools that have received unauthorised changes or additions.
• Defects caused by using accessories, components or spare parts
other than approved/genuine Tacwise accessories or parts.
• Component parts that are subject to natural wear and tear caused
by use in accordance with our operating instructions.
• Defects to the tool caused by improper use, abnormal
environmental conditions or inappropriate operating conditions,
non-compliance with our operating instructions or insufficient
servicing or maintenance.
• Proof of purchase must be produced with an original receipt.
For details of your nearest Tacwise Service Engineer, please email
service@tacwise.com, or to register your warranty visit
www.tacwise.com/register.asp
Scan the QR Code above for answers to frequently asked
questions about our electric tool range.