Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem
The vacuum
cleaner does not
work.
The vacuum
cleaner does not
vacuum properly.
Dust escapes from
the vacuum
cleaner.
Solution
Make sure that you have inserted the plug
properly into the wall socket and have switched
on the appliance.
Take the appliance to your dealer or a service
centre authorised by Philips for examination.
Make sure that the dust compartment is attached
properly to the appliance (see chapter 'Cleaning
and maintenance').
Check if the dust compartment is full. If it is full,
empty it (see chapter 'Cleaning and maintenance').
Check if the filter unit is clogged. If it is clogged,
remove the filter unit and clean the inner and
outer filter (see chapter 'Cleaning and
maintenance').
Check if the dust compartment is full. If it is full,
empty it (see chapter 'Cleaning and maintenance').
Make sure that the filter unit is placed properly in
the dust compartment (see chapter 'Cleaning and
maintenance').
ENGLISH
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