Thank you for choosing ENER-J!
Customer satisfaction is our TOP priority, please let us know how
you felt about your experience. Happy? We are so happy that you
are pleased with our product. Feel free to express your newfound
joy! Share your experience by writing a review.
Not Happy? If you are not fully satisfied with the item you received,
have any problems like damages, or questions, please contact us.
We typically respond within 24-48 hours.
Caution
Products should be installed as per the instructions mentioned
in this manual and also as per current electrical codes National
Electric Code (NEC).To avoid the risk of fire, electrical shock
or injury, it is advisable that the installation is done by a trained
Electrician. Also it is important that mains power supply is switched
off before the product is installed or repaired.It is advisable to keep
the manual for future reference.
Please Note
Wi-Fi frequency is 2.4GHz and not 5GHz (5GHz not supported).
You can do this by contacting your broadband service provider and
requesting to either switch to 2.4GHz entirely or split it between
2.4GHz and 5GHz.
If despite following the process as instructed above, you still fail
to add the device, then possibly there is a firewall on your Wi-Fi
router blocking this device to be connected to your Wi-Fi Router. In
such a case you would need to disable the firewall, add this device
following above process and once the device is added, enable the
firewalls back again.
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