Corsair ONE Serie Manual De Instrucciones página 15

Returning Your Product for Repair
You can submit your RMA request on-line at http://support.corsair.com. Upon repair authorization of your CORSAIR ONE,
by CORSAIR Technical Support, we will provide you with a Return Merchandise Authorization Number (RMA# as well as
return instructions. A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, copy of credit card statement).
Do not return your product without prior approval from CORSAIR. Any product returned without a valid, unique RMA# will be
refused and returned to the sender at the sender's expense. To avoid problems at the time of receipt, clearly write your RMA#
on the outside of the package and include a copy of your RMA confirmation e-mail within the package.
Preparing your system for shipment:
Prior to shipping the system for repair, back up all data and remove all confidential, proprietary and personal information from
the unit. Remove any external add-on equipment or removable media such as, flash drives, CDs, etc.
CORSAIR is not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged
or lost removable media.
If your system is password protected, please kindly disable the password prior to shipping your device.
As a part of the repair process, all software on the system will be reset to original specifications. CORSAIR is not responsible
for loss suffered by you because of any data left on your system that is shipped to CORSAIR for repair, and CORSAIR will not be
responsible for restoration or reinstallation of any programs or data.
CORSAIR ONE RMA Return Addresses
We have multiple RMA Repair locations worldwide. Your CORSAIR ONE RMA confirmation will specify the specific return address
you must use when sending your RMA package. This will be your standard return location and should not be changed without
prior approval from CORSAIR. Any packages received at an unauthorized location may be refused and returned to the sender at
the sender's expense.
CORSAIR ONE Return Shipping
At no cost, CORSAIR will mail to you a return shipping package with a return shipping label. The packaging material includes
a box, protective foam and a polyethylene bag. Detailed packaging instructions are provided. A CORSAIR logistics partner will
provide shipping of the product from you to the repair center and back to you at no cost. All packages that arrive with any external
damage and appear will be assessed during the repair process. CORSAIR is not responsible for damage incurred during shipping
to our RMA receiving locations if the unit is not properly packed.
CORSAIR ONE Warranty Periods
CORSAIR ONE comes with a 2-year hardware warranty
CORSAIR offers a 1-year hardware warranty for certified refurbished CORSAIR ONE products.
11