TROUBLESHOOTING
Problem
Pool vacuum does not
capture debris
Debris escapes from the
filter
Debris goes outside the
filter bag
Handle/telescopic pole
connector cannot be
secured in assembly
Pool vacuum cannot be
charged / recharged
Pool vacuum does not
move smoothly
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that
properly recycles electrical and electronic equipment. Do not dispose them in unsorted
waste bins. For items containing removable batteries, remove batteries before
disposing of the product.
© 2019 Kokido Development Ltd.
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of
Kokido Development Ltd. (V2)
If soft copy of this instruction manual is required, please contact our customer service by email:
customerservice@kokido.com
Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Filter bag is full
Suction nozzle flap is
broken
Filter bag is damaged.
Outlet valve comes off.
Side pin on handle/pole
connector is broken
Battery is damaged
Contact plates of the
charger base and unit
are not connected.
External adaptor
damaged
Wheel is jammed
Environmental Programmes, WEEE European Directive
Solution
Charge the battery again.
Power off the pool vacuum and visually check
the gap in the middle of the pool vacuum to see if
the impeller is jammed by large debris. If
possible, use a small tool to remove the debris
carefully. If necessary, contact your dealer for
further instructions.
WARNING!
Make sure the pool vacuum is
powered off when the unit is being serviced .
Contact your dealer for impeller replacement.
Clean the filter bag.
Suction nozzle flap works like a door to prevent
debris from escaping from the filter. Contact
dealer for replacement part and instructions.
Replace with a new filter bag.
Without the outlet valve, the pool vacuum might
capture debris through this opening. Contact
dealer for a valve replacement.
Replace with a new handle/pole connector.
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum
and replace the battery by yourself. This could
result in severe or fatal injury and the warranty
will be voided as a result.
Make sure that the charger base is assembled
on the unit properly and that the contact plates
are touching.
Contact dealer for replacement.
WARNING!
Using the wrong external
adaptor will result in damaging the pool vacuum /
battery and voiding the warranty as a result.
Clean out the debris from the wheel.
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