The Black & Decker guarantee (UK only)
If your Black & Decker product becomes defective due to faulty
materials and workmanship, within 24 months from the date of
purchase, we guarantee to either replace all defective parts or at
our discretion, replace the unit free of charge provided that:
•
The product is returned to us or our authorised repairers with
evidence of date of purchase.
•
The product has not been used for trade, professional or
hire purposes.
•
The product has not been subjected to misuse or neglect.
•
The product has not sustained any damage through foreign
objects, substances or accidents.
•
Repairs have not been attempted by anyone other than our
own service staff or authorised repair distributors.
This guarantee is offered as an extra benefit and is additional to
your statutory rights.
After sales service for your Black & Decker
product (UK only)
Black & Decker offers you a nationwide after sales service through
our company operated service centres and concessionaries on
the Channel Islands and Isle of Man.
It is our aim to offer excellent service, fast repairs, extensive parts
availability and full accessory support.
The use of other than genuine Black & Decker accessories
and parts may damage or reduce the performance of your
Black & Decker product and may also endanger the user. The
terms and conditions of the warranty may also be effected.
Our after sales service policy (UK only)
It is our aim that all Black & Decker customers should be totally
satisfied with Black & Decker products and after sales service,
but if you need any help or advice please contact your local
Black & Decker service centre manager who will be happy to
help. Full details of our unique after sales service can be obtained
from any of our Black & Decker service centres (a full directory is
included with your product).
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