I F YOU DO N OT HAVE A C CE SS T O m yQ
PL EAS E CALL LI F T MAS TE R CUS T O ME R CA R E AT
8 00-323-2 27 6 TO SE TU P AN A C C O U N T.
SETUP
1. CR EAT E A NE W myQ
Bu sine s s FAC I LI TY
1.
A.
If existing facility: Skip to Step 3.
B.
IF new facility:
On the left navigation bar,
click Dashboard, then Facilities tab. Click the Add
New Facility button.
2.
Choose Community or Commercial Facility and
click Continue.
3.
Confirm your selection of Community or
Commercial facility and click Confirm.
4.
Enter the Facility information and click Save.
4. AD D A N O TH E R D O O R
(O PTI O NA L )
1. On the left navigation bar, click Dashboard,
then Facilities tab.
2. Click the desired facility.
3. Click the Device Management tab and select
the CAP2D.
4. Click on the Door Settings tab next to the
Controller Settings.
5. Click the Add Door button.
6. Enter the name of the door.
7. Click Save.
NOTE: Each CAP2D supports 2 doors.
7. AD D P E O PL E
LiftMaster offers a database import service. Go to
http://support.dealer.liftmaster.com and click on
the Email Question button to initiate a database
import. Select myQ
Business
®
TM
the Email Question dialog box.
1. From the People menu, click the Add Person
Button.
2. Add staff, residents, and vendors. This includes
phone number(s), entry code(s), credentials,
group(s), and activation dates.
3. Click Save.
NOTE: A person must be in a group to access any
entrances in the community.
B u sin e s s™
®
2. SELEC T A SU B SC RIP TION
®
PLAN
1.
Click profile name in upper right corner then
select Billing.
2.
Select a subscription Plan.
3.
Enter payment information and select monthly or
yearly payments.
5. A D D CR ED ENTIA LS
1. On the left navigation bar, click Credentials.
2. Click the Add Credential button to add
transmitters, RFID tags, cards, etc.
individually or in bulk to the Facility.
3. Click Save.
NOTE: A credential must be associated to a
person for it to be active.
8. C O NNEC T P OW ER
If using PoE (Power over Ethernet), skip to the
next step. Otherwise, move the PoE jumper from
the PoE setting and connect a 12 VDC transformer
for the product in
(1.5 Amps min.) to the power input connector and
plug the transformer into a 120V AC outlet after all
connections have been made.
Q U I C K S T A R T
G U I D E
3. ADD CA P2D TO T HE
FA CILI TY
The Control Panel # (CP#) is located on the
bottom of the CAP2D.
1. On the left navigation bar, click Facility, then
click Device Management
2. Click the "Add Devices" button
3. Click, "+" next to the CAP2D option on,"Select
a device to add"
4. Enter the CP # (format: XXX-XX-XXXXX) and
name the CAP2D.
5. Click Save.
6. INV ITE FAC ILITY OWNE R
AN D A DMIN ISTRAT ORS
1. From the People menu, click the Add Person
button.
2. Enter their first and last name, email, select a
role, and click Save.
3. Check [x] Send myQ Business Invite.
The person will receive an email invite to log into
the Facility with rights determined by their role.
The ranking of the roles are Dealer Owner and
Facility Owner have the most control, followed by
Dealer Manager, Facility Manager, Dealer Tech,
and Access Manager.
C A P 2 D