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IKEA limited guarantee
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from
the original date of purchase of Your appliance
at IKEA, unless the appliance is named LAGAN
or TILLREDA in which case two (2) years of
guarantee apply. The original sales receipt is
required as proof of purchase. If service work is
carried out under guarantee, this will not extend
the guarantee period for the appliance.
Who will execute the service?
IKEA "Service Provider" will provide the
service through its own service operations or
authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance
which have been caused by faulty construction
or material faults from the date of purchase
from IKEA. This guarantee applies to domestic
use only. Some exceptions not guaranteed
are specified under the headline "What is not
covered under this guarantee?" Within the
guarantee period, the costs to remedy the
fault (e.g., repairs, parts, labour and travel)
will be covered, provided that the appliance
is accessible for repair without special
expenditure. On these conditions the local
regulations are applicable. Replaced parts
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine
the product and decide, at its sole discretion, if
it is covered under this guarantee. If considered
covered, IKEA Service Provider or its authorized
service partner through its own service
operations, will then, at its sole discretion, either
repair the defective product or replace it with
the same or a comparable product.
appliances. Do not dispose of this product with
. Put the
the household waste. Return the product to
your local recycling facility or contact your
municipal office.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electro-chemical
reaction, rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
•
Consumable parts including batteries and
lamps.
•
Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible colour
differences.
•
Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
•
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during
a technician's visit.
•
Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
•
Repairs caused by installation which is faulty
or not according to specification.
•
The use of the appliance in a non-domestic
environment i.e. professional use.
•
Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
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