Troubleshooting - LOWES ORIGIN 21 F12A0010CP Manual Del Usuario

TROUBLESHOOTING

PROBLEM
Hot and cold are reversed. Lines reversed or cartridge installed
There is no or a low water
flow.
There is leaking or dripping
from the spout.
There is only hot water or
only cold water from the
spouts.
Water comes out of the tub
spout and showerhead at
the same time.
If the pattern of the water
flow switches to the
shower from the tub spout,
and the leak from the tub
spout is less than 0.01
GPM, this is a normal
occurrence.
WARRANTY
The manufacturer warrants this faucet to be free from defects in workmanship and material present at
time of shipment from the factory for a limited lifetime from the date of purchase. This warranty applies
only to the original purchaser. The manufacturer agrees to correct such defects at no charge or, at our
option, replace the faucet with a comparable or superior model. To obtain warranty service, call our
customer service department at 1-888-251-1026 for return authorization and shipping instructions.
You may be required to present a copy of your sales receipt as proof of purchase. All cost of removal
and reinstallation are the expressed responsibility of the purchaser. Any damage to the faucet by
accident, misuse or improper installation, or by affixing accessories not produced by the manufacturer,
are the purchaser's responsibility. The manufacturer assumes no responsibility whatsoever for faucet
installation during the warranty period. There is no further expressed warranty. The manufacturer
disclaims any and all implied warranties. The manufacturer shall not be liable for incidental,
consequential or special damages arising at or in connection with product use or performance except
as may otherwise be accorded by law. This warranty gives you specific legal rights, and you may also
have other rights that vary from province to province. This warranty supersedes all prior warranties.
POSSIBLE CAUSE
upside down.
One or both water supplies are not
turned on.
Grommets not sealing properly.
Misplacement of temperature limit
stops.
Balancing spool stuck.
Or consider the causes below:
The pipe used between the valve and
the tub spout is not 1/2 in. IPS, or the
COPPER pipe is incorrect.
The distance between the valve and
the showerhead is less than 49 in.
There is a restriction between the
valve and the tub spout.
The valve is installed upside down.
CORRECTIVE ACTION
Rotate the cartridge stem 180°
so that the notch is facing down
towards the drain.
Turn both water supply valves
counterclockwise to the on
position.
Replace the cartridge.
Reinstall the temperature limit
stops over the cartridge stem
when the round pit on the stem
faces upward.
Replace the cartridge.
Change the pipe to 1/2 in. IPS or
COPPER.
Relocate the showerhead or
valve to ensure the minimal
distance of 49 in.
Remove the tub spout and flush
out debris and/or replace the
undersized line or fittings.
Remove the valve and reinstall in
the proper orientation.
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